Christmas Opening and Delivery Information
We recommend that to ensure delivery before Christmas orders should be placed by Friday 18th December.
Orders will be dispatched up to and including 23rd December - however due to the increased volume of parcels for the couriers, delivery before Christmas is not guaranteed for orders placed after the 18th.
Orders will be dispatched as usual up to, and including, 23rd December.
Orders placed after 23rd will be dispatched on 29th and 30th December.
Normal dispatch will resume from 4th January when orders placed after 30th will be dispatched.
Parcels dispatched with Royal Mail
Usually Royal Mail 1st Class is delivered in 1-2 days and 2nd Class in 2-3 days.
However, the last recommended postage dates (as given by Royal Mail) are Friday 18th December for 2nd Class, and Monday 21st December for 1st Class – so please bear in mind that orders sent after these dates with Royal Mail may not be delivered before Christmas.
Parcels sent with DPD couriers
Deliveries with DPD’s standard service are usually 1-2 working days with the exception of ‘remote areas’ (see the Shipping/Ordering Info page), however, please allow an extra day due to the busy Christmas period.
Orders dispatched on the 29th and 30th December should be received on 30th and 31st December respectively, though this is not guaranteed.
In order to ensure an efficient 'next day' service, couriers are not offering 'timed' services during the Christmas period, so enhanced services (such as pre-1pm delivery) are not available at this time.
OFFICE OPENING HOURS
If you have any queries then please email us at firstname.lastname@example.org or contact by phone (01509 265557) during these office hours:
24th - 28th December - CLOSED
29th - 30th December - OPEN 1pm - 4pm
31st December - 3rd January - CLOSED
USUAL BUSINESS HOURS FROM MONDAY 4th JANUARY